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Shipping/Returns

Shipping USA 

Processing 1-3 business day

Delivery Time 3-5 business days

Price $10 for orders under $100 USD 

Free for orders over $100 USD

 

Please note: Customers will have to pay for customs

Delivery times are provided as a guideline and may vary.

 

 

Shipping Canada / UK 

Processing 1-3 business day

Delivery Time 3-5 business days

Price $10 for orders under $100 USD 

Free for orders over $100 USD

 

Please note: Customers will have to pay for customs

Delivery times are provided as a guideline and may vary.

 

 

Shipping Rest of the World

Unfortunately we are currently unable to ship to the rest of the world. If you are in Australia or New Zealand please head to our AUD website HERE.

If you are outside of our shipping area you can purchase from our amazon page HERE

 

Tracking

Once we have shipped your swimwear, we will email you the tracking details

 

Returns

We want you to be happy with your swimsuit. If you are not satisfied for any reason, we accept returns for a full refund or 110% store credit within 14 days of receipt, providing the swimsuit is unworn and returned in original condition with swimsuit packaging and tags intact.

Due to current global conditions we have opened our returns policy, anything ordered from 16/03/2020 we will accept returns until advised subject to the following conditions: 

  • The swimsuit is unworn. Customers must try on the swimsuit wearing underwear.
  • The swimsuit is returned in it's original condition with packaging, tags and protective hygiene strip in place.
  • The item has not been purchased on sale. We are happy to offer a 110% store credit on sale items however we will not refund for change of mind.

 

Please note sale items cannot be returned for a refund. If you wish to return an item bought on sale we will offer a store credit to use at a later date. 

Shipping costs are non-refundable.

Due to COVID-19 there are major delays. Please note it may take anywhere between 21 - 31 working days to process returns from USA as it takes time for items to get from our USA warehouse back to Australia.

 

Returns USA 

USA returns are FREE! Follow the link here to submit your return, you will receive shipping instructions via email once your return has been approved.

Start a return

 

Once your return request is approved and your shipping label is created, you will receive an email from noreply@omniparcel.com with your completed return label.

Please ensure you check your spam and junk folders before reaching out for  a new label.

 

Returns Rest of the World

Follow the link here to submit your return, you will receive shipping instructions via email once your return has been approved.

Start a return

 

Faulty Items 

Every product we send out is initially quality controlled, however, in the unlikely event of a faulty item, please contact us at info@niptuckswim.com as soon as possible so we can start the refund.

Nip Tuck Swim will cover the original shipping costs if we deem the item to be faulty. Once your item is returned to us, has been inspected and if we conclude the product to be faulty, you will be given a store credit so you can repurchase from our online store or we will provide a full refund.